As IT organizations strive to meet the demands of new revenue opportunities, they are confronted with an ever-expanding catalog of technologies that their operations teams must accommodate. This expansion, while necessary for growth, brings with it a set of significant challenges that threaten to disrupt day-to-day operations and the long-term success of the business. The three core challenges that have emerged are the Skills Gap, Orchestration, and Service Delivery. Fortunately, each of these challenges can be effectively addressed through the strategic implementation of automation.
- The Skills Gap
One of the most pressing issues facing IT organizations today is the skills gap. As technology evolves, the demand for senior-level IT professionals with the expertise to manage hybrid infrastructures and secure complex tools has skyrocketed. However, locating and retaining such talent has proven to be a significant challenge.
Automation provides a powerful solution by empowering non-programmers to develop advanced workflows using low-code platforms. This approach drastically reduces the time required to address business needs, allowing organizations to leverage their existing talent more efficiently. By centralizing IT processes through automation, companies can streamline operations, reduce costs, and ensure that their IT strategies align with their broader digital goals.
Key Takeaway: Automation enables IT teams to overcome the skills gap by making advanced technology accessible to a broader range of users, thereby enhancing productivity and operational efficiency.
- Orchestration
Modern IT infrastructures are often built on a foundation of siloed automation solutions that, while effective in specific domains, can create significant challenges when it comes to orchestrating workflows across multiple technologies. Many organizations still rely on legacy infrastructure, tools, and scripts that are not centrally governed or scalable, slowing down the transition to cloud-based environments.
Automation platforms that integrate orchestration tools across both cloud and on-premise technologies offer a solution to this problem. By connecting these silos through a single platform, IT organizations can eliminate technical debt and accelerate their journey to the cloud. This approach not only streamlines operations but also optimizes the use of skilled personnel, driving down time-to-market and enhancing overall agility.
Key Takeaway: Integrated automation and orchestration are essential for eliminating silos and enabling IT teams to manage complex, multi-technology environments more effectively.
- Service Delivery
The shift towards microservices and applications composed of small, interconnected components has transformed the landscape of IT service delivery. These applications require shorter development cycles and more frequent updates, placing additional pressure on IT teams to deliver services rapidly and reliably.
Automation plays a crucial role in improving service delivery by automating manual tasks and increasing the availability of IT teams. This allows organizations to focus on continuous improvement while ensuring rapid responses to potential or real-time issues. By automating service delivery processes, IT organizations can not only enhance the quality of their services but also reduce the time it takes to bring new products and features to market.
Key Takeaway: Automation enhances service delivery by enabling IT teams to respond faster to business needs and maintain high levels of service availability.
Conclusion
The challenges of the Skills Gap, Orchestration, and Service Delivery are significant, but they are not insurmountable. Through the strategic implementation of automation, IT organizations can overcome these obstacles, streamline their operations, and position themselves for long-term success. At Aliado Solutions, we specialize in helping businesses harness the power of automation to address these challenges and achieve their digital transformation goals.
Ready to take your IT operations to the next level? Contact Aliado Solutions today to learn how our automation solutions can help you overcome these core challenges and drive your business forward.
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